Backup Your Website and Database

  1. Go to and login with your username and password from your welcome email – to request the welcome email be resent, simply use the 'Contact Us' option at the bottom of this tutorial to request it. 
  2. Select Backup/Restore from the available options.
  3. Ensure the Files and Databases 'Backup Type' options are both ticked and click the Create Backup button.
  4. Once the backup is complete (typically after a couple of minutes), click the Download button. 
  5. A zip folder containing the backup will be downloaded to your device - remember to keep it safe for future use!

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